This Privacy Policy describes how SA SOLUTIONS LLC, doing business as (DBA) SA Solutions Era (“SA Solutions Era,” “we,” “us,” or “our”) collects, uses, discloses, and processes your personal information when you visit, use, or make a purchase from sasolutionsera.com, or otherwise interact with our services (collectively, the “Services”).

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or another individual. It does not include anonymized or de-identified information.

Depending on how you interact with the Services and where you reside, we may collect or process the following categories of personal information:

  • Contact details: name, billing address, shipping address, phone number, email address
  • Financial information: payment card details, transaction confirmations, payment method information (processed securely by payment providers)
  • Account information: username, password, preferences, and settings
  • Transaction information: products viewed, added to cart, purchased, returned, exchanged, or canceled
  • Communications: messages you send us, including customer support inquiries
  • Device information: IP address, browser type, device identifiers, network information
  • Usage information: interactions with the Services, pages viewed, navigation patterns, and timestamps

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, contact us, or otherwise provide information
  • Automatically, through cookies, pixels, and similar technologies when you use the Services
  • From service providers, including Shopify, payment processors, analytics providers, and shipping partners
  • From partners or third parties, where permitted by law